Japanline

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Quick guide Japanline.

Payments
1-1: Payment methods. Payment methods: VISA, Mastercard, JCB, American Express. PayPal. Bank transfer. Is it safe to pay by credit card?
1-2: Payment currency. All prices are in Yen (JPY). Can I pay for the order in US dollars (USD) or other currency? What is the exchange rate for my currency in yen (JPY)?
1-3: Customs duties. What Customs fees? Do I need to pay additional fees in my country? Depending on a specific country, the established rules for the import of goods may differ. Please check the restrictions in force in the country of destination in advance.
1-4: Bonus points. For members of the loyalty program? Agreement on the use of Bonus Points.
Shipping
2-1: Global Shipping methods. Do you ship orders around the world? What delivery options are available? What is the advantage of EMS Express delivery? How long does it take to send my order? What is the Order processing time?
2-2: Shipping fees. SM - Surface Mail (sea) EMS (air) Countries in which there are no departures from Japan.
2-3: Size/weight limitations.
2-4: Order Tracking. Where is the track number of my order? Why is not the status of the departure updated in my track number? I still have not received my order, what should I do?
2-5: Delivery problems. Will you redirect my order to a new address? Can I change the delivery address? My parcel returned to Japan!! My parcel is damaged, what should I do? Return of goods cost.
Customer support
Contact Form